The problem
Two teams promise the same units, month-end counts never reconcile, and margin is estimated from an average purchase price rather than what those specific units cost.
The problem
Each stage of an order lives in a different file or tool, so status questions become phone calls and the same figures get typed in four times.
The problem
Once the invoice is raised the trail goes cold: nobody can say what was installed where, what is still under warranty, which parts left with which technician, or which contracts are about to lapse.
The problem
Quoting depends on one person's spreadsheet, every enquiry starts from a copy of the last one, and a rate change reaches the master sheet but none of the copies already in circulation.
The problem
Where a job actually is, and which step it is waiting on, is answered by walking the floor or ringing a supervisor - and a job blocked on tooling looks exactly like one being worked on.
Recognise one of these?
We'll map what it would take to fix, what it would cost to own, and whether it is worth doing at all.
